1. Delivery Options
We offer the following delivery options:
- Standard Delivery: Estimated delivery within 3-7 business days.
- Express Delivery: Estimated delivery within 1-3 business days.
- International Delivery: Estimated delivery within 7-14 business days, subject to customs processing times.
2. Shipping Costs
- Shipping charges are calculated based on the delivery location and package weight.
- Free shipping may be available for orders exceeding a certain amount.
3. Order Processing Time
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
4. Tracking Information
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order through our website or the carrier’s tracking system.
5. Delivery Delays
- We strive to ensure timely delivery, but delays may occur due to unforeseen circumstances such as weather, customs clearance, or carrier issues.
- In case of delays, we will notify you as soon as possible.
6. Undeliverable Packages
- If a package is returned due to an incorrect address or failed delivery attempts, the customer will be responsible for any reshipping fees.
7. Lost or Damaged Items
- If your order is lost or arrives damaged, please contact us within 7 days of delivery for assistance.
8. Contact Us
For any inquiries regarding delivery, please contact us at: 📧 info@danra.store
Company Name: DANRA LTD
Address: Flat 3, 298 Linthorpe Road, Middlesbrough, England, TS1 3QU
Email: info@danra.store